Product Designer
Most of my ideas start in real life — usually while creating experiences for the people around me.
Selected work
Sociable
Plans that actually make it out of the group chat. A collaborative social planning app that replaces the endless back-and-forth between Maps, Yelp, and the group chat.
Designing Campaign Systems at Scale — Macy's
Reworking how high-volume promotions are structured, surfaced, and experienced on the homepage during Star Deals Week.
Scaling Promotional Templates Across Campaigns — Macy's
Building a scalable template system so high-volume promotions could be produced consistently, quickly, and without starting from scratch every time.
Plans that actually make it out of the group chat.
Every friend group knows this moment:
"I'm down for whatever."
Which usually means one person ends up planning everything — figuring out what everyone is actually not down for.
What should take 10 minutes turns into hours of back-and-forth, jumping between Google Maps, Yelp, TikTok, and Instagram.
And somehow... you still don't have a plan.
What makes group planning so hard?
Too many choices
Especially in cities, the options become overwhelming
The "vibe check" is real
Happy hour, dinner, drinks — it doesn't work for everyone
No one wants to take charge
So the same person ends up doing all the planning
Effort is uneven
The same person always ends up doing it
Group chat silence
No replies… until it's the wrong plan
Choice fatigue
Too many options with no clear way to narrow them down
"We talk about plans more than we actually make them." — Niki, 25
Interviews conducted
6
on group planning
Rely on one person to plan
83%
in their group chats
Switch apps per session
4+
during group planning
Said plans fall through
67%
due to no response in group chats
| App | What it does well ✓ | What it lacks ✗ |
|---|---|---|
| Beli | Strong social recommendations | → Not built for real-time group planning |
| Yelp | Huge database, reviews | → Overwhelming and not collaborative |
| Google Maps | Navigation + discovery + AI search | → No shared context or decision-making |
These tools help you find places — but not decide together.
Apps per plan
3+
Decision making
10 min → 1+ hr
Plans for everyone
1 person
So I designed around this instead —
Make collaboration visible
Everyone should see what's happening — not just the planner.
Keep everything in one place
No switching between apps mid-plan.
Make participation easy
Tapping is faster than typing. Lower the barrier to reply.
Make planning feel fun
The process should feel just as enjoyable as the plan itself.
Putting pen to paper
Starting from scratch
Exploring how group planning could work. Ideas were loose, unstructured, and all over the place.
→ Needed to turn concepts into something usable
V1
Exploring structure
First pass at the core screens — figuring out where things should live and how people move through them. It started to take shape, but felt heavy and disconnected.
→ Needed clearer structure and hierarchy
V2
Defining the system
The app started to feel like itself — but the flow still felt more like a form than a conversation. The experience was rigid where it needed to be flexible.
→ Needed to feel more flexible and social
The final direction
Experience from "what should we do?" → to "see you there"
Brought everything together into a more cohesive experience — making planning feel faster, lighter, and more collaborative.
What makes this work
Group planning hub
→ Everything lives in one shared space
Collaborative decisions
→ Vote, react, and move plans forward
Interactive feed
→ Discover spots your group will like
Calendar integration
→ Find a time that actually works
Extending the experience beyond the app
Planning doesn't end once a plan is created — it only works if everyone actually responds.
Most tools assume everyone will download the app.
In reality, people just want to click a link and move on.
So I designed a lightweight browser-based flow for friends
to quickly weigh in — no friction, no commitment.
Turning responses into a plan
No more — "I'm down for whatever"
When the votes are in, the answer is obvious. No more chasing people up or re-reading a thread to figure out what everyone actually said.
Where this could go next
Real-time collaboration
Right now it's async — the next version should feel live, like everyone's in the room together.
Scaling across group sizes
A dinner for four is very different from a birthday weekend for twelve. The system needs to flex.
Availability + reservations
Once you've picked a spot, you shouldn't have to leave the app to book it.
Notifications help prevent plans from stalling
Plans die in silence. A well-timed nudge keeps things moving.
Reworking how high-volume promotions are structured, surfaced, and experienced on the homepage.
What this project needed to solve
Star Deals Week is one of Macy's most content-heavy campaigns — with multiple daily offers, changing promotions, and high visibility across the homepage.
The existing experience struggled to keep up. Content felt crowded, hard to scan, and difficult to navigate.
The goal was to create a system that could scale — without overwhelming the user.
Where things were breaking down
→ Too many promotions competing for attention
→ Weak hierarchy made it hard to scan quickly
→ Vertical stacking created long, fatiguing scrolls
→ Users lacked clarity on when deals were relevant
→ Key CTAs were easy to miss within dense layouts
My role
I worked on the homepage campaign experience — figuring out how to make a page that changes daily, carries a huge amount of content, and needs to drive action actually feel manageable to shop.
I worked closely with content, marketing, and dev to make sure the patterns we landed on held up across the full campaign, not just a single moment.
Design approach
— Cut through the clutter — one clear thing at a time
— Make it obvious what matters most before anything else
— Design for someone giving it two seconds, not two minutes
— Build something that works whether there's one deal or twenty
— Stop burying the thing people actually need to click
The design
Evolving the system
System move 1
Condensed high-volume offers into scrollable systems
Instead of presenting everything at once, content was restructured into a more digestible format — users could quickly scan and engage without feeling overwhelmed.
→ Shoppers were scrolling past deals they actually wanted. This fixed that.
System move 2
Replacing long scrolls with structured slideshow modules
Vertical stacking was replaced with a slideshow-based approach, making it easier to browse multiple deals without excessive scrolling.
→ A more controlled, less fatiguing way to browse a lot of deals at once.
System move 3
Introduced temporal clarity through a calendar module
A calendar-based component helped users understand when deals were active — adding structure to an otherwise time-sensitive experience.
→ Star Deals runs for a week. People needed to know what was on today, not dig for it.
System move 4
Tested progressive disclosure for CTA clarity (A/B test)
Collaborated on a dropdown CTA variation to replace cluttered multi-CTA rows, preserving category access while reducing visible noise on mobile.
→ Fewer things on screen meant the one thing that mattered was easier to find.
The final experience
Designed to feel clearer, more structured, and easier to navigate at scale.
Key design decisions
→ Prioritizing hierarchy over volume
→ Structuring content into modular systems
→ Designing for scannability first
→ Balancing visibility with simplicity
Impact
— More structured and scannable homepage experience
— Reduced visual clutter across campaign modules
— Improved clarity around promotions and timing
Key learnings
— Designing for scale requires restraint, not more elements
— Clear hierarchy is critical in high-density experiences
— Systems thinking is more valuable than one-off solutions
If there were fewer constraints
Real-time collaboration
Right now it's async — the next version should feel live, like everyone's in the room together.
More flexible layouts
Adapt modules based on content volume instead of forcing one structure.
Smarter ordering
The most relevant deal shouldn't be buried under one that's irrelevant — ranking should respond to what's actually happening.
Less friction to test
Every pattern we shipped took time to get through design and dev. I'd want a way to test ideas faster, closer to real campaign conditions.
Designing a system that could flex across campaigns — without redesigning every time.
Designing for repeated use — not repeated effort
Promotional modules weren't built once — they were reused across multiple campaigns. From Black Friday to Valentine's to Clearance, each campaign introduced slight variations.
The challenge was building something flexible enough to flex, but structured enough to stay consistent.
Where the system struggled
Templates varied across campaigns
No consistency from one campaign to the next
Reuse required manual adjustments
Every reuse meant starting a conversation about what needed to change
Layouts became dense under pressure
High-volume moments broke the visual structure we'd built
Hierarchy shifted by campaign
What was prominent one week disappeared the next
My role
I designed and refined the promotional templates — working within Macy's existing system, not around it. That meant every decision had to hold up across Black Friday, Valentine's Day, Easter, and everything in between.
Each campaign was essentially a live test of how well the templates were actually built.
Design approach
The goal wasn't to make a beautiful one-off layout — it was to build something the team could hand off, reuse, and trust. That meant designing for the edge cases, not just the ideal version.
Every pattern needed to work whether the headline was three words or twelve.
The design
Evolving the system
System move 1
One primary message. Everything else supports it.
The homepage shifted from dense, competing promotional blocks to a cleaner hero-led structure — one primary message first, with supporting offers organised more intentionally below.
→ A single focus point made it easier for shoppers to know where to start.
System move 2
Less on the page — but the page works harder.
The homepage evolved from crowded, box-heavy compositions into a cleaner modular system — larger imagery, fewer competing elements, and more intentional spacing.
→ Improved readability and reduced cognitive load in high-density layouts.
System move 3
The same template, different campaign, same structure.
Black Friday and Valentine's Day shouldn't feel like the same page — but they should share the same bones. Refined layouts to support both high-volume and more curated campaigns.
→ The same template could flex across different campaign needs without breaking structure.
System move 4
Each campaign taught us something the last one didn't.
Each campaign was a live test. What held up got kept. What broke got fixed — reducing visual clutter and spacing inconsistencies across templates over time.
→ Improved readability and reduced cognitive load in high-density layouts.
What this project taught me
Designing systems isn't just about structure — it's about how they hold up over time and repetition.
01
Reuse exposes friction faster than planning
02
Systems don't fail in theory — they fail at scale
03
Consistency reduces decision fatigue — for users and for teams
The final experience
The same page, every campaign — just smarter each time.
Same components → less effort to build
Less effort to build → more time to refine
More predictable for users → more trust in the experience
Impact
— Consistent, scalable experience across campaigns
— Clearer promotional hierarchy across placements
— Reduced time spent rebuilding common patterns
Reflection
— The most durable work wasn't a layout — it was the logic behind it
— Real-world reuse exposed things planning never would
— A good system makes the next campaign easier, not the same
If there were fewer constraints
Dynamic templates by campaign type
Black Friday shouldn't behave like a normal week — the template should know the difference.
Clearer signposting for time-sensitive deals
When something expires today, that should feel urgent — not buried in the same layout as everything else.
Smarter content prioritisation
Surface what actually drives engagement instead of what's just newest.
Deeper personalisation layers
Make campaigns feel more relevant to the person seeing them, not just the campaign running.
I'm Niharika — a product designer focused on systems and experiences that make complex decisions feel simple. My ideas tend to start in real life, usually while trying to help the people around me.
I care about collaboration, clarity, and making the process feel as good as the outcome. Whether I'm designing a planning app or a promotional campaign system, the question is always the same: what does the person on the other side actually need?
I work in Figma, think in systems, and always start with why.
What I do
Macy's
Product Designer — Campaign Systems
Recent
Sociable
UI Designer — Mobile App (Solo project)
2024
Open to new opportunities, collaborations, and conversations. If you're working on something interesting, reach out.